About Us

Dispatch
888-227-8527
City Ambulance was founded in 2006. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. Our staff, equipment, and units were designed to exclusively service and cater to the needs of Surgical Hospitals, Hospital Emergency Departments, Behavioral Health Hospitals, Free-Standing Emergency Centers.

City Ambulance has become one of the fastest growing private ambulance services in Texas. Our ground transportation services cover over 85% of Texas, spanning from Corpus Cristi, San Antonio, Dallas, Round Rock, Bastrop, as well as Central and North Texas.
At City Ambulance Service, our mission is to be the leading provider of quality Medical Transportation Services in the greater Texas Area. As health care professionals, our top priority is our patients and their care. We are committed to preserving the rights, privacy, and dignity of all patients we transport. Honesty is still the best policy. That’s why we always accept personal responsibility for our actions. Our deep commitment to ethical decision making and honest dealings is who City Ambulance is—both in our work performance and daily lives.

We are dedicated to providing safe, prompt, and reliable transportation, while delivering the highest level of quality care that our patients have experienced. Our success is greatly dependent upon the success of the facilities we service. Our goal is to create a unique partnership with the same marketing goals in mind for your facility. Our dedicated marketing ambulances and bike medics attend health fairs, grand openings, community outreach programs, and other marketing events.
Potential City Ambulance employees go through a rigorous interview process, including background checks and drug screenings. If hired, employees must maintain a current ACLS and PALS certification, train frequently with in-house AHA instructors, and participate in frequent mock codes to ensure each medic is up to date with their skills. Each unit in our fleet is staffed with a Paramedic, EMT, and is MICU licensed.
City Ambulance’s Nurses, Medics and EMTs are certified and licensed through both local and national licensing authorities. All of our medical personnel are continually monitored and tested through ongoing Continuing Medical Education Programs. As well all Emergency Medical Technicians are screened to ensure driving records meet the highest safety standards.

Our Critical Care Transport Nurses are some of the most experienced in the industry as they are qualified to perform both ground and air ambulance transports. We know your job isn’t your life. That’s why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes—both personally and professionally.

Every four years our ambulances are retired and replaced with a new unit. Each unit is equipped with its own vent, pump, and cardiac monitor. With multiple 24 hr units strategically placed throughout the state of Texas, we are able to keep our response times below 30 minutes.

City Ambulance is well known for meeting and exceeding the expectations of all Hospital ED’s throughout the state of Texas.  We have extended our training services to partner facilities- frequently offering BLS, ACLS, PALS courses from the American Heart Association, and on site mock code, IV pump training and more to fulfill hospital personnel needs.
City Ambulance strives to provide the best patient care possible with innovative technology, and industry leading staff. But we don’t stop there. Excellence is an endeavor, so we constantly focus on improving our skills to take each transport to the next level.
Dispatch
888-227-8527